Privacy Policy
Effective date: 1 January, 2025
The Foundation for Education and Development (“FED”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect and use personal information when you visit our website, contact us, support our work, participate in our activities or interact with us through social media.
Information we collect
Depending on how you interact with FED, we may collect:
- Your name and contact details, such as your email address, phone number or postal address.
- Information you provide when contacting us, subscribing to updates, making a donation, volunteering or participating in an activity.
- Photographs, stories and other information shared with us for our programs or communications.
- Basic technical information about your visit to our website, such as your browser, device and use of the site.
- Information made available when you interact with our social media pages, subject to the privacy settings and policies of those platforms.
How we use information
We use personal information as needed to:
- Respond to enquiries and communicate with you.
- Run and improve our programs and activities.
- Process donations and maintain appropriate records.
- Coordinate volunteers, partners and supporters.
- Share updates, stories and information about our work.
- Manage our website, social media and communications tools.
- Protect our systems and comply with applicable legal obligations.
Where required, we ask for consent before using personal information. You may withdraw your consent by contacting us. Withdrawal does not affect processing that took place before it was withdrawn.
Photographs and sensitive information
We recognize that photographs and stories can identify people or reveal sensitive circumstances. We aim to respect the dignity, safety and privacy of the people we work with.
Before sharing identifiable photographs or stories publicly, we seek appropriate permission and consider whether publication could place anyone at risk. We take particular care when information concerns children or sensitive matters.
Sharing information
We may share information with trusted service providers and partners who help us operate our website, process donations, manage communications or deliver our activities. We may also disclose information when required by law or when necessary to protect people or our organization.
When we publish information on social media, it may be visible to the public and handled according to the platform’s own privacy policy.
Social media and connected services
FED uses social media platforms to share updates and communicate about our work. We may use connected tools to prepare or publish posts and review information about their performance. These tools access information for the purposes of managing FED’s communications, subject to the permissions granted by the relevant platform.
Social media providers, including LinkedIn, Facebook and Instagram, have their own privacy policies and may process information independently when you use their services.
Cookies and website technology
Our website may use cookies or similar technologies to support its operation and understand how visitors use it. You can manage cookies through your browser settings, although some website features may not function properly if cookies are disabled.
Storage and security
We keep personal information for as long as reasonably necessary for the purposes described in this policy, or as required by law. We take reasonable steps to protect it from unauthorized access, loss, misuse or disclosure.
Some of our service providers may store or process information outside Thailand. Where applicable, we take appropriate steps to protect information transferred internationally.
Your choices and rights
Depending on applicable law, you may have the right to request access to, correction or deletion of your personal information, object to or restrict certain uses, or withdraw consent. You may also ask us to stop sending you updates.
To make a request, contact us using the details below. We may need to verify your identity before responding.
Changes to this policy
We may update this policy from time to time. The latest version will be available on our website, with its effective date shown at the top.
Contact us
Foundation for Education and Development (FED)
38/70 Moo 4, Khuk Khak, Takuapa
Phang Nga, 82220, Thailand
Email: admin@fedgrassroots.org
Website: fedgrassroots.org